What is
virtual domain website hosting?
Will I be able to
access my domain name with or without the www?
Do you offer
dial-up
Internet access?
Do you offer
web
design services?Can I check domain
name availability?
Does Snappy Design
handle domain registration?
Can I transfer an
existing domain
to Website Providers?
How long does it take before my domain name is active?
What is the
InterNIC
fee for domain
registration?Can I have
multiple domains point to the same website?
Can I have
multiple domains point to different parts (directories) of the same
account?
Can Snappy Design
host non-U.S.
domain names?
Does offering
unlimited data transfer slow down the server?
How do I transfer files to my website?Will I have
unlimited access to update my pages?
Can I use my
account for commercial purposes?
Do you accept
international orders?
What contract and
payment terms
are available?
What is the
initial
amount due if I
place an order for a virtual domain account?
Do you offer
technical support?
How long does it
take to set up a new account?
How do I place an
order for your
services?
What is virtual
domain website hosting?
We
specialize in virtual domain website hosting which means that you can find a
home for your website with Snappy Design and establish a presence on the
Internet for personal use or business purposes. We will handle the process of
registering your domain name for you. There are several advantages of having a
virtual domain name, some of which are outlined below:
- Having your own domain
name does not suggest that you are renting webspace.
- Since E-mail can be
addressed to your virtual domain (www.yourname.com) you will not have to
announce a new web site URL and E-mail address if you change Internet
providers.
Will I be able
to access my domain name with or without the www?
Yes, you
will be able to access the domain name with or without "www". For
example, you could access the domain name "yourdomain.com" by going
to "www.yourdomain.com" as well as "yourdomain.com". Try
and visit Snappy Design at both http://www.snappydesign.com and just http://snappydesign.com.
Do you offer
dial-up Internet access?
No, you
will need local Internet access in order to maintain your website and retrieve
E-mail addressed to your site. Providing a specialized service means that we do
not have hundreds of modems to maintain enabling us to devote more time to our
customers and focus on website hosting only.
Do you offer web
design services?
Yes, we
offer a variety of web design packages to meet your needs. We specialize in total
E-Commerce solutions for businesses that are interested in selling their
services or products online. If you are interested in any of our web design
services please visit our services website to see
what we have to offer!
Can I check
domain name availability?
You can
check whether or not a domain name is available using our domain check. Type in the domain name you
want and the InterNIC information will be displayed if the domain name is
taken. You can only search for top level domains (.com, .net, .org) from this
web page.
Does Snappy
Design handle domain registration?
If you
register for your own domain name and purchase our hosting services, Snappy
Design will handle the domain name registration with the InterNIC. Once you
submit an order with us, we automatically send the new domain name application
to Registrar for you. On the domain name record, you will be listed as
the Administrative and Billing contact. Snappy Design will be listed as the
Technical Contact.
Can I transfer
an existing domain to Snappy Design?
You can
transfer an existing domain to Snappy Design at any time. Snappy Design
will even make the transfer "transparent". That is, if your domain is
currently being hosted with another hosting service and you want to transfer
the domain to our hosting services, we will set it up so that the domain
transfers to our servers and no one will be able to tell. Your website
will never be inaccessible while the domain is being transferred to our server.
Remember
that Snappy Design will also handle the transfer application of your domain
name as well. So you do not need to contact the InterNIC and request that your
domain name is moved to our service.
How long does it
take before my domain name is active?
Because
we automate the process of registering your new domain name with Network
Solutions, your domain name will be activated as quickly as possible. The new
domain name application is sent to Network Solutions within a few minutes of
your order being submitted to us.
New domain names could be active anywhere from 12 hours to 3 business days. It
all depends on the InterNIC and not Snappy Design. We will have your
account with your IP address setup within 24 hours of your order.
What is the
fee for domain registration?
The cost for a .com .net .org .us and .ca domain name is $35 per year. We register domain names for hosting clients only.
Can I have
multiple domains point to the same website?
You can have multiple
domains point to the same domain for only $20.00 one time setup fee.
Can I have
multiple domains point to different parts (directories) of the same
account?
No, we
do not allow you to have multiple domain names pointing to different areas of
any one single account. Although some other providers offer this, there are
some strong downsides to this service and therefore we have elected not to
offer this service.
Can Snappy
Design host non-U.S. domain names?
Yes, Snappy Design can host your non-U.S. domain name. You will
need to have the organization who handles registration of the domain you are
interested in point to our Domain Name Servers.
We do not
handle billing or collection for non-U.S. domains as we expect those who issue
the non-U.S. domain to contact you for billing.
Does offering 9
Gig/month data transfer slow down the server?
This is
a very good question. Most people put too much importance on connectivity and
pay less attention to the management of the line. You can be assured at Snappy
Design, we make sure our connection has free resources so that your website is
accessible 24 hours a day. We do not allow adult websites,
"warez" or related sites that consume high bandwidth, we allow MP3s
on our servers as long as they DO NOT violate copyright laws . Any copyrighted
song or MP3 file (or other formats as well) will be cause for your account to
be immediately suspended for violation of copyright laws without notice. These
policies allow us to offer 9 Gig/month
data transfer without slowing down our server response time. Our commitment to
you is that we will keep our line at no more than 80% capacity at one time.
Besides our customers demanding it, this is this reason that we can offer 9 gig
bandwidth.
How do I
transfer files to my website?
Files
must be transferred to the web server via File Transfer Protocol (FTP). Internet providers such as AOL, Compuserve, and
Prodigy may have a built-in FTP interface.
Will I have
unlimited access to update my pages?
You have
unlimited access via File Transfer Protocol (FTP) 24 hours
a day. As such, you can create and maintain your web pages on your own computer
and upload files to your website at your leisure.
Can I use my
account for commercial purposes?
Yes, you
can use your account for commercial purposes. The World Wide Web has become a
most efficient and cost-effective means of making information available to the
users of the internet community. If desired, Secure Sockets Layer (SSL) is available for all accounts
which provides an environment whereby payment information (such as a credit
card number) can be transmitted from web browser to web server in an encrypted
mode.
Do you accept
international orders ?
Yes. We
are pleased to have customers around the world and we're as close as your
computer. If desired, we can host non-US domain names.
What contract
and payment terms are available?
We bill
monthly, quaterly, six month or one year contract. We accept
payment using credit card (Visa, MasterCard, American Express), PayPal and business cheques (local clients only). We accept international checks drawn
on an affiliated bank in Canada in Candian dollars only. Final payment must
equal the full invoice amount in Candian dollars otherwise there will be a
remaining balance owed.
Do you offer
technical support to customers?
Yes. We
encourage our customers in need of assistance to send E-mail to our
technical
support department
using our ticketed response system with questions or concerns about their
website. However, we provide technical support only, we cannot provide help
with HTML syntax or CGI programming problems.
How long does it
take to set up a new account?
Orders
submitted before 7:00 p.m. EST which include payment information (credit card
and i-Check orders) will be processed the same day! Once your account is set up
an activation notice will be sent to you via E-mail including a login,
password, and FTP hostname. You can begin uploading files to your new website
immediately thereafter. You will be given a temporary URL (IP address) to
access your site via the web prior to the completion of either domain
propagation or transfer.
How do I place
an order?
You can
place an order for a virtual domain account with us directly from
our website 24 hours a day or by calling
(250) 743-3433 between 9:00 a.m. -5:00 p.m. PST.
